Welcome to Golden Markers.

These Terms and Conditions govern your access to and use of the website https://www.goldenmarkers.com and the services provided by Golden Markers. Golden Markers is an India-based digital marketing agency that works exclusively with educational institutions and education-focused organizations. By accessing our website, engaging our services, or communicating with us, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use our website or services.

Scope of Services

Golden Markers provides digital marketing and growth services tailored to the education sector, including but not limited to:

  • Search engine optimization (SEO)
  • Google Ads and Meta Ads management
  • Lead generation and performance marketing
  • Social media management
  • Website design and development
  • Analytics, audits, and marketing consulting

Specific deliverables, timelines, fees, and service terms are defined in individual proposals, statements of work, or written agreements agreed upon with each client. In the event of any conflict, such documents shall prevail over these general Terms and Conditions.

Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information required for service delivery
  • Ensure that all materials, content, data, and access credentials shared with Golden Markers are owned by the client or used with proper authorization
  • Review deliverables and provide feedback within reasonable timelines
  • Comply with all applicable laws, regulations, and platform policies related to advertising, data usage, and communications
  • Refrain from activities that may damage Golden Markers’ reputation or interfere with service delivery

Golden Markers shall not be responsible for delays or performance issues arising from incomplete information, delayed approvals, or actions taken by third parties engaged by the client.

Platform and Performance Disclaimer

Digital marketing outcomes depend on multiple external factors beyond Golden Markers’ control, including but not limited to platform algorithms, competition, market conditions, user behavior, and regulatory changes.

Golden Markers does not guarantee specific results, including but not limited to rankings, lead volume, conversion rates, admissions, or revenue outcomes. Any projections or estimates shared are indicative and not contractual commitments.

Advertising Accounts and Access

Where required, clients may grant Golden Markers access to advertising platforms, analytics tools, content management systems, or hosting environments. Clients retain ownership of their accounts unless otherwise agreed in writing. Golden Markers is not responsible for platform suspensions, policy enforcement actions, or account restrictions imposed by third-party platforms.

Payments and Fees

Fees, billing cycles, and payment terms are defined in the applicable proposal or agreement. Unless otherwise stated:

  • Fees are payable in advance or as invoiced
  • Payments are non-refundable once services have commenced
  • Late payments may result in suspension or termination of services

All applicable taxes shall be borne by the client as per Indian tax laws.

Intellectual Property

Unless otherwise agreed in writing:

  • Pre-existing intellectual property of each party remains the property of that party
  • Marketing strategies, frameworks, methodologies, and internal tools used by Golden Markers remain its intellectual property
  • Upon full payment, clients receive usage rights to final deliverables created specifically for them

Golden Markers retains the right to reference anonymized or non-confidential work for portfolio, case study, or internal analysis purposes, unless explicitly restricted by written agreement.

Confidentiality

Both parties agree to maintain the confidentiality of any non-public, proprietary, or sensitive information disclosed during the course of the engagement. This obligation survives termination of services.

Termination

Either party may terminate services by providing written notice as specified in the applicable agreement. Upon termination:

  • The client shall pay for all services rendered up to the termination date
  • Outstanding invoices become immediately due
  • Access to platforms or systems may be revoked

Termination does not release either party from obligations that by their nature should survive termination.

Limitation of Liability

To the maximum extent permitted by law, Golden Markers shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, reputation, or business opportunities.

Golden Markers’ total aggregate liability arising from any engagement shall be limited to the fees paid to Golden Markers by the client in the three months preceding the claim.

Indemnification

Clients agree to indemnify and hold harmless Golden Markers from any claims, damages, liabilities, or expenses arising out of:

  • Content, data, or materials provided by the client
  • Violation of applicable laws or platform policies
  • Misrepresentation or unauthorized use of third-party intellectual property

Third-Party Links and Services

Our website or services may reference or link to third-party platforms or tools. Golden Markers does not control and is not responsible for the content, policies, or practices of such third parties.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. The courts of India shall have exclusive jurisdiction over any disputes arising under these terms.

Changes to These Terms

Golden Markers reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of the website or services constitutes acceptance of the updated terms.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Email: contact@goldenmarkers.com

By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.